Privacy policy.

Welcome to 3 Storms Creations! We're thrilled to have you shopping with us and are committed to ensuring your orders are delivered quickly and safely to your doorstep in Canada, and worldwide. Below you’ll find detailed information about our shipping process to help you understand what to expect when you shop with us.

Shipping Methods

We offer reliable shipping through Canada Post and USPS.  Upgrades to Express Shipping or other carriers (UPS, FedEx, etc) are available upon request.

Estimated Delivery Times

See item details for estimated arrival times.

Canada Post Standard Shipping: 3-10 business days

USPS Standard Shipping: 4-10 business days

Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions or holidays.

Shipping Costs

Free shipping on certain listed items.  All other shipping costs are calculated based on your location, the shipping method selected, and the weight of your order. You will see the total shipping cost at checkout before completing your purchase.

Handling Times

All orders are processed and shipped within 2-7 business days after the order is placed. You will receive a confirmation email along with a tracking number once your order has been dispatched.

Special Conditions and Restrictions:

We ship worldwide from British Columbia, Canada. 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Some remote areas may require additional delivery time.

Cancellations

At 3 Storms Creations, we pride ourselves on offering unique, handcrafted items that are made with care and precision. Due to the bespoke nature of our products, we cannot accept cancellations once an order has been placed. Each item is crafted specifically for you, and production often begins immediately to ensure timely delivery.

Returns

Please get in touch with us with any return inquiries; we will provide more instructions specific to you and your location. Thank you.

Customer Satisfaction

Your satisfaction is our priority! We strive to provide a seamless shopping experience and timely delivery of your orders. If you have any questions or concerns about shipping, please don't hesitate to contact our customer service team at info@3storms.ca or call us at 778-266-1402.

Thank you for choosing 3 Storms Creations. We look forward to serving you!